09:29 Posted In , Edit This 2 Comments »
I had no troubles using PayPal until yesterday. To be honest, PayPal, though might be extremely popular in the US and in other Western countries, is not so widespread here in the heart of Europe. Most people doesn't even know that it exists and if they do, they don't use it. Here, online webshops are quite fresh- everyone is learning how to use them and wheteher to trust them or not- this is the truth. We, Hungarians are especially, well, let's say careful with our money...especially online!
But when I opened my Etsy shop, I knew I had to learn using PayPal. As I love the internet, that wasn't a big deal to me. I quickly learned all the things I had to learn to be able to open my little shop.
However, yesterday a strange sthing occured. I refunded some money to a very nice customer- and the money just haven't arrived. Or, at least, my dear customer doesn't see it. But I see that the transaction is completed... What to do now? Another problem is that I simply sent money, without clicking on the "refund" button. Shall we wait for a couple of days? Or shall I send the money again, by hitting the refund button? I'm so desperate...!



Bam Bam Creative said...

Hi Holyberry! Have you tried asking around on the Etsy forums? They are very helpful and you will get plenty of replies. Have a look around first to see if your question is already answered, if not, make a post. Good luck! I'm sure it will all work out =)

Holyberry said...

Thank you so much for the good tip.. Next time I'll try there. Luckily, my problem was solved... PayPal was just slow.. Luckily!! :)

Anyway, I love Etsy community-everyone is soo kind! :)